Support Ticket - Gifted Owl

Something not working right or your site? Have a question on how to do something? The Gifted Owl Tech Ticketing system is in place to get you fixes and answers efficiently and effectively!

Support Ticket Subject(Required)

General description of what the support request is about.

Support Ticket Description(Required)

Please include as much detail as possible including the steps to recreate the issue.

Company Name(Required)

Response Time Low: Not Time Sensitive
Response Time Normal: 48 - 72 Hours
Response Time High: 24 - 48 Hour
Response Time Elevated: ASAP (Reserved for Website Outages)

Priority Time Frames are for M-F Business Hours(Required)

Submit Date(Required)

Contact Person(Required)

Contact Email(Required)

Website URL

Please put the exact page url for the change/update.

Category(Required)

Screenshots and Additional Word Docs

Drop files here or

Max. file size: 900 MB.

Please feel free to include additional information on your requests in Word Documents or Images